“The first time I met Scott Butterfield was at a Carolina Credit Union League conference. I sat in his meeting and realized how different he was from a lot of speakers. He had walked the walk, talked the talk growing up in and working in credit unions, and his compassion just flowed. He knew how the CEOs of small credit unions had to wear a dozen or more hats every day. Scott more than anything realized that credit unions have our own niche, and helped us to realize just what that niche is and figure out how to be very good at it. We had him for our very simple and down-to-earth planning session last fall and are scheduled again this year. Our Board of Directors and Supervisory Committee felt so comfortable with Scott, and we made great progress. They also commented they had never had anyone so interesting. It was such a pleasure to work with him, and looking forward to our next planning session. You are ‘simply the best,’ Scott!”

Isaaileen Rankin


“My staff and I have had the distinct pleasure of working with Your Credit Union Partner for more than five years. Scott is not only one of the most knowledgeable men I have met, but a strong, devoted supporter of the credit union philosophy of, ‘members helping members.’ At GRANCO, ‘our members are our family,’ and that is how we treat them. Scott understands the importance of relationships, as well as fiscal responsibility. Whatever the need, he is one of the first people we contact, and we highly recommend Scott to anyone who wants their credit union to be a success while providing what your members need and want. Thank You Scott!”

Roger Johnson


“I have known Scott for nearly 20 years and have hired him for projects, presentations, and compliance issues. I have always found him to be helpful and thorough. His facilitations have been complete and thought provoking. I would not hesitate to recommend him for any project that he says he can do“ 

Ed Danz


“Scott’s devotion and efforts to educate and guide credit unions through rapidly changing conditions is widely known and respected in the industry. Scott is a straight-shooter with the goal to help credit unions identify and correct their weaknesses and capitalize on their strengths.”

Dwight Johnston

“As a former Education Director, Scott Butterfield was a dream-come-true presenter. He had high marks from all who attended his sessions; best of all, he was easy to work with and was very flexible to fit our needs. We liked him so much, we hired him to also present webinars to our members. I would highly recommend Scott Butterfield as a presenter or to assist your organization with their training needs. He gets five stars in my book!“ 

Amy Johnson

Director of Education

“I’m not sure how I first made contact with Scott Butterfield, but I am so glad that I did. Scott was my opening speaker at the NJ Credit Union League’s 2011 Small Credit Union Conference. While his knowledge was top-notch, it was his passion for small credit unions that resonated with the group. Scott was a pleasure to work with and because of his professionalism and rave reviews from our folks, I am having him speak at our 2013 Annual Meeting and Convention. We keep in touch through social media and I would highly recommend Scott – he is a true find!”

Barbara Agin

VP Member Experience & Education

“We have used Scott Butterfield’s services for various areas including a Management planning session prior to our Board Strategic Planning session, and staff ‘sales and service culture’- and ‘philosophy night’-type sessions. Needless to say, Scott is a pleasure to work with and VERY energetic! Our Board was also very pleased with his delivery of information, and his abundant amount of resources. Our staff enjoyed him as well, as they commented for days about his passionate presentations.

Scott was a key reason why we were able to move along our Low Income Designation approval as fast as we did (started and completed within a month)! He has also helped us with providing contacts for our CDFI certification process as well. I will definitely continue utilizing his services.” 

Suzy Fonseca 


“First Kingsport Credit Union is a smaller credit union in a city of many financial institutions and CUs, including the largest CU in the State of Tennessee. The Board of Directors and I knew that if we were to succeed, we needed an unbiased opinion to base our future on. Scott Butterfield was hired to facilitate our 2012 planning session. During the planning session, Scott identified the things that we were doing correctly and set us on a path to enhance our niche. We are now a ‘can-do’ CU with a lending plan that helps current and future members break the habit of predatory lenders. Hiring Scott Butterfield was the best decision that the management team has made for First Kingsport Credit Union in many years! He has helped us develop new policies, rewrite our existing policies, complete our ALLL evaluation, etc. I am sure that we will continue to work with Scott for many years. He has been a breath of fresh ideas for First Kingsport Credit Union. He is a seasoned professional, and I am proud to call him my friend!” 

Beverly Boling


“I met Scott Butterfield at the CUNA Community Credit Union Conference in 2010 and knew immediately that our credit union needed him on our team. We were a small credit union (less than $30 million in assets), and his knowledge and expertise were just what we needed as a shot in the arm to move out of doing the same thing we had always done. Not long after meeting Scott, I took a new position with a credit union a little larger ($60 million in assets), and discovered he was just as valuable to this group as he had been to the other. My new home (Tuscaloosa Credit Union) had just received our Low Income Designation. Scott facilitated a Planning Session with our Board of Directors and Management Team to help us better understand the benefits to our credit union, and our community leveraging this designation could provide. Through the years I have known him, Scott has become a trusted source, a mentor and most importantly, a friend.”

Amy Price

Development Officer

“I first met and heard Scott at the NC Small Credit Union Roundtable in May 2015. After leaving that meeting and while driving home with another employee, we felt like we had to have him come and talk with our Board and staff. His presentation that day in May was centered on the same strategies we were trying to accomplish at our credit union. We were thrilled to have him conduct a planning session for our Board and staff that Fall. Everyone was pleased with his strategic discussions about Acclaim. Scott had researched our credit union and presented to the team things that we were doing right and things we could improve on. He and Alison have provided many resources to help us in our continued efforts as we are fine-tuning our processes. He has followed up on our results and continues to provide assistance in our plans. His guidance has been very valuable, and we are looking forward to his assistance in our credit union’s future.“ 

Valerie Marsh