Client Testimonials

“Scott has been our catalyst and partner in our journey from a small and shrinking, not very profitable community credit to a vibrant, growing, profitable Juntos Avanzamos CDFI that is changing the lives and financial well-being of our Hispanic and low/moderate income members and strengthening our communities. Thank you Scott!”

Kathy Chartier
President/CEO, Members CU

“Sierra Pacific CU has been using YourCUPartner as our Strategic Planning Partner since 2017. The strategic planning process is always extremely efficient and effective. YourCUPartner provides the expertise, resources, and guidance needed to reach success. Scott and Alison are both personable, knowledgeable, and available to answer my questions. YourCUPartner always delivers consistent and comprehensive support!"

Leslie Ramsdell
President/CEO, Sierra Pacific CU

“I first met and heard Scott at the NC Small Credit Union Roundtable in May 2015. After leaving that meeting and while driving home with another employee, we felt like we had to have him come and talk with our Board and staff. His presentation that day in May was centered on the same strategies we were trying to accomplish at our credit union. We were thrilled to have him conduct a planning session for our Board and staff that Fall. Everyone was pleased with his strategic discussions about Acclaim. Scott had researched our credit union and presented to the team things that we were doing right and things we could improve on. He and Alison have provided many resources to help us in our continued efforts as we are fine-tuning our processes. He has followed up on our results and continues to provide assistance in our plans. His guidance has been very valuable, and we are looking forward to his assistance in our credit union’s future.“

Valerie Marsh
President/CEO, Acclaim CU

“Lewis Clark Credit Union is extremely grateful for our partnership with Scott, Alison, and Alejandra. They quickly became an extension of our Credit Union Family. We feel very fortunate to have crossed paths with Scott and his team and consider them good friends and colleagues, not only for their expertise in the field, but for their compassion for small credit unions. If there are grant or award dollars that we should be pursuing, they are the first ones to reach out and bring it to our attention. Scott has facilitated many board strategic planning meetings for our credit union, and who better to do that than our grant writer who knows the ins and outs of our credit union. Because of Scott and his teams help, we were able to obtain Secondary Capital through the ECIP and we won the Credit Union Lottery for being awarded an RRP Grant for $1.8 Million. Becoming a CDFI Credit Union, has really boosted our Credit Union’s success and growth. Credit Unions are extremely lucky to have friends like Scott and his team in our industry."

Trisha Baker
President/CEO, Lewis Clark CU

“SELCO has been serving members for 86 years, and it’s with partners like Your CU Partner that we’ll be able to do so for another 86 years and beyond. Having the privilege of knowing Scott and Allison for well over a decade, I can say that their industry knowledge is bar none. Time and again, they’ve provided crucial guidance to expand our reach and support for the underserved residents of communities we serve. I consider Your CU Partner nothing short of a trusted member of our team."

Craig Carpenter
Senior VP, SELCO CU

“Aptly named Your CU Partner, Scott and Alison have a unique gift of making their company more than just a typical vendor relationship—they’re truly a partner, they care about their clients’ successes, and they take immense pride and accountability for their work. Scott has not only helped us write numerous successful CDFI grants, but he has also facilitated our planning sessions and jumped on countless calls with me to guide me and provide direction towards diverse objectives. Scott is a shining star in our industry and Magnolia can’t thank him enough for the indelible contributions he has made to our credit union.”

Michael Waylett
President/CEO, Magnolia CU

“Easy process and well organized. Outcome: our board became more “outward looking” changing, perspective. Scott's wide experience and input both reinforced and allowed us to reflect on other opportunities; helping us to think differently and consider actions we were not sure about or had not considered. Overall the experience was a big gain and value for money and the wins keep happening as we move forward with renewed vigour as a Board."

Alan Hignett Carpenter
HEY CU, Hull, UK

“I met Scott Butterfield about 15 years ago while I was in a Senior Management position at my previous credit union. I always felt that if I was fortunate enough to get a CEO position, I would turn to Scott for his expertise and guidance to help me. That opportunity came and for the past 3 years, Scott and his team at YCUP has been a fantastic partner to help us strategically through these challenging times. Being that the first two years of our strategic planning workshops were held virtually, Scott was flexible to accommodate the different time zone we are in. Despite the remote planning, Scott was able to engage with our Board and Senior Management. When we were finally able to have our planning session in-person, our Board of Directors were so comfortable with Scott even commenting that the time spent went really fast and it was one of the best planning sessions they ever had. Scott understands the uniqueness of the market in Hawaii and was able to integrate it into our planning session. Additionally, he has experience of working in various areas of the credit union which lends credibility to the discussions. Scott has many contacts in the credit union industry which he has put our credit union in touch with to help us with our initiatives. We look forward to our continued partnership with Scott and the YCUP team as we navigate our way through very challenging times.”

Scott Kaulukukui
President/CEO, Hickam FCU

Partner Testimonials

“Mark H. Smith, Inc. staff have worked with Scott and Alison at YourCUPartner for years. Both our companies focus on helping and supporting credit unions. Scott and Alison understand the challenges and needs of smaller credit unions. They do an excellent job of staying abreast of the ever-changing environment and challenges credit unions face. Scott is energetic and results-oriented and helps credit union management and board set a plan to ensure the credit union's health and future.”

Cynthia R. Walker
Director, Mark H. Smith Inc.

“As credit union consultants go, we were looking for a hero. Someone who understands, supports, advocates, and loves credit unions as much as we do. Enter, Your Credit Union Partner. Scott, Alison and team have set the bar high as far as partner relationships go. They’re easy to work with, flexible, professional, and trustworthy. Time and time again, they’ve proven to not only be a credit union hero but an industry hero as well.”

Corina Ruiz
Director, GoWest CU Association