The Year of the Low Income Designated Credit Union

As the year draws to a close, I want to take a moment to share the reasons why I think 2013 will be the year of the low-income designated credit union: Consumers need credit unions now more than ever Squeezed by the rising cost of living, a record number of Americans – nearly one in […]
Seven Common (But Frequently Overlooked Obstacles to Credit Union Selling

During my time working in credit unions and while on the road, I’ve had the chance to observe –among other things – the way credit unions often unintentionally undermine their selling culture and create unnecessary obstacles on their paths to success. In no particular order, here are seven common obstacles and how to neutralize them: […]